Client case studies

Learn how clients, and their customers, benefit from NLX's Conversational AI technology.
B2B Customer Self-Service
Account Balance & Order Status

As COVID-19 restrictions lifted in 2022, Mon Cheri experienced a major uptick in business as orders began flooding in. The dramatic uptick in business resulted in a major uptick in customer inquiries to Mon Cheri’s call center, resulting in long hold times and customer frustration.

Mon Cheri was able to take the pressure off of its call center by transforming its customer contact into 24/7 self-service experiences with Conversations by NLX.

Agent-free customer service
Schedule Appointment

NLX offered Zeel a quick solution for new veteran referrals to assist in scheduling appointments using the Conversations by NLX platform.

Zeel’s veteran patients can now complete their intake forms easily and begin their care and services, without the need to contact a customer service representative.

Transformative Customer Self-Service

Our clients

Passenger Flight Alerts

How Copa Airlines informs 50,000+ passengers of flight changes in less than ten minutes.

Password Reset

Learn how LifeMiles powers fast, efficient password reset with Voice Compass® by NLX.

Crew IROPs Updates

How Copa Airlines informs crew members of disruptions to their flights.