Call center efficiency impacts both customer relationships and profitability. But only 30% of customers are able to self-serve to find answers.
We've envisioned a way to do it better.
Conversations by NLX gives unified access to non-technical users to build and manage a portfolio of chat, voice, and multimodal conversational experiences, as well as contact center analytics, helping brands track and elevate customer self-service into a strategic marketing asset.
• Code-free UX means non-technical users can build, train, and manage best-in-class Chat and Voice conversations that can integrate securely with any enterprise system.
• Multimodal customer conversations combine Voice AI with digital experiences to guide a customer responsively through an online self-service experience. Try the free multimodal demo to see what you can create.