Why NLX?

In the noisy space surrounding conversational AI and chatbots, NLX stands out.
Here's why we are different:

Explainable AI

Contrary to the market, NLX is not an black box, sprinkled with "AI magic." Rather, we take a pragmatic approach to AI and use a proven blend of state-of-the-art machine learning models and systems engineering for our robust and transparent automations.

Built-in Analytics & Insights

Running a successful conversational application requires the right set of analytics. You need analytics to understand how your customers use your product and to make data-driven decisions to improve it.

Integrated

We know it’s important to integrate NLX with your existing corporate systems, so we have solutions. NLX can integrate easily with your systems, whether they're SQL, noSQL, APIs, or mainframes.

Secure & Compliant by Design

Our product was built to address the most stringent enterprise requirements. NLX provides the functionality to ensure you can deliver the best experience without compromising security.

NLX Studio

Our core product is a management layer for everything related to your conversational applications. Whether providing answers to simple queries or providing deep, contextual responses, NLX Studio has the power and flexibility to meet the demands of your institution.

Conversation Tree Builder

Build Code-Free

Take advantage of our powerful content management tool and design conversations visually, without the need for programming.

Conversation History

Deploy to Any Channel

Conversational bots built with NLX Studio can operate across any channel of interaction from text to voice and social channels to custom integrations.

Analytics

Insights & Analytics

NLX Studio captures real-time trends and analytics throughout conversations across every channel, so you can have peace of mind and focus on data-driven decision making.

Bring Your Own NLP

BYO-NLP

Choose any of the top NLP providers, such as Amazon Lex, Dialogflow, or Wit.ai, and NLX Studio will work for you. Use what's best for your business.

FAQs

We've answered a few questions that people tend to ask us. If there's something we missed, please get in touch. We'd be more than happy to answer any lingering questions — or even better, show you a demo!

What is NLX Studio?

NLX Studio is a SaaS platform for building and managing AI-powered conversational applications at scale. With NLX Studio, you can maximize your time to market, easily integrate your existing systems, and deploy across any channel of interaction — all while staying in control of the experience.

"NL" is a common prefix for abbreviations in the conversational AI space. Specifically, there is NLP, short for Natural Language Processing, NLU(nderstanding), NLG(eneration), and so on. We came up with NLX since our product aims to address just about every major component related to the Natural Language computer science field.

NLX Studio addresses the needs of several business stakeholders. Just like running an enterprise website would require a product owner, a content manager, a technical team etc., the same applies to conversational applications. Therefore, NLX Studio was designed to be used by both business and technical users, each with their respective roles and responsibilities within the platform.

NLX Studio is available today through the AWS Marketplace in all geographies. Please note that NLX Studio has not yet been through a GDPR compliance exercise and that we are planning to do so by Q1 2020.

Our product is industry and use case agnostic, so if you'd like to learn more about how conversational automation can help your business, please get in touch.

We define a conversational application as any type of software application that a user can engage with through conversation in a human-like fashion. In other words, any type of application that a human being can talk to naturally, over voice or text. Colloquially, you'll find that a subset of these applications are called chatbots, because they operate via chat.

Yes, you can. Using NLX Studio you can build and manage conversational applications for any channel, including chat (hence the term "chatbot").

No, you do not. You can build end to end conversational applications with NLX Studio without programming.

You do not, but it will help if you are trying to integrate with your internal systems. If you do not have engineers available to do these integrations, that's ok — we work with a series of integrations partners who can get you up to speed swiftly.

Yes, you certainly can. NLX Studio has pre-defined integration interfaces that can ultimately be connected to any system of record, including mainframes.