Air Travel Use Case
Using NLX, you can deploy a fully-featured Alexa Skill that travelers can use to check in, book seat upgrades, check their flight status, and more, all done seamlessly via voice.
Automated topics include:
Opportunities
Automate
Deliver an automated, secure, and integrated customer service journey for booking and managing air travel
Leverage customer data
Integrate with all your systems of record to personalize the customer experience and, by doing so, increase customer loyalty
Go where your customers need you
Give customers access to your products and services from anywhere, whether they are in the office, car, or the comfort of their home
Banking Use Case
Using NLX, you can deploy a fully-featured, automated customer service experience for banking or credit card products.
Automated topics include:
Opportunities
Automate
72% of US consumers† would use entirely computer-generated support for banking
Leverage customer data
73% of US consumers† would share more data with banks in return for new benefits, and 67%† say sharing data should deliver personalized product and services advice
Go where your customers need you
61% of US consumers† don't mind which channel they use to communicate with their bank
Insurance Use Case
Using NLX, you can deploy a fully-featured, automated customer service experience for insurance products.
Automated topics include:
Opportunities
Automate
74% of US consumers† would use entirely computer-generated support for purchasing insurance
Leverage customer data
66% of US consumers† would share more data with insurers in return for new benefits, and 69%† say sharing data should deliver personalized product and services advice
Go where your customers need you
61% of US consumers† don't mind which channel they use to communicate with their insurer
Real Estate Use Case
Using NLX, you can deploy a fully-featured, automated servicing experience, powered by Amazon Connect, for real estate brokers to gain quicker access to information.
Automated topics include:
Opportunities
Automate
Streamline repetitive tasks, do away with manual data lookups, and focus on driving your business forward
Leverage data
Integrate with all your systems of record to surface real-time information on anything from lease information to quarterly portfolio performance
Go where your customers need you
Access critical business information from anywhere, whether on the road or in the office, and interface with it across any channel of communication
Why NLX?
In the noisy space surrounding conversational AI and chatbots, NLX stands out.
Here's why we are different:
Explainable AI
Contrary to the market, NLX is not an black box, sprinkled with "AI magic." Rather, we take a pragmatic approach to AI and use a proven blend of state-of-the-art machine learning models and systems engineering for our robust and transparent automations.
Built-in Analytics & Insights
Running a successful conversational application requires the right set of analytics. You need analytics to understand how your customers use your product and to make data-driven decisions to improve it.
Integrated
We know it’s important to integrate NLX with your existing corporate systems, so we have solutions. NLX can integrate easily with your systems, whether they're SQL, noSQL, APIs, or mainframes.
Secure & Compliant by Design
Our product was built to address the most stringent enterprise requirements. NLX provides the functionality to ensure you can deliver the best experience without compromising security.
NLX Studio
Our core product is a management layer for everything related to your conversational applications. Whether providing answers to simple queries or providing deep, contextual responses, NLX Studio has the power and flexibility to meet the demands of your institution.
Build Code-Free
Take advantage of our powerful content management tool and design conversations visually, without the need for programming.
Deploy to Any Channel
Conversational bots built with NLX Studio can operate across any channel of interaction from text to voice and social channels to custom integrations.
Insights & Analytics
NLX Studio captures real-time trends and analytics throughout conversations across every channel, so you can have peace of mind and focus on data-driven decision making.
BYO-NLP
Choose any of the top NLP providers, such as Amazon Lex, Dialogflow, or Wit.ai, and NLX Studio will work for you. Use what's best for your business.
AWS and Amazon Connect Partners
NLX is a certified APN Select Technology Partner given our deep AWS integrations and expertise.
We are also an official technology partner of Amazon Connect, backed by our special integrations with Amazon Connect, including an insights and analytics product called Voice Insights.
NLX Studio itself, its architecture and the integration with Amazon Connect have been validated by the Amazon Connect team.
Customer Quotes
"NLX's focus on customer satisfaction and attention to detail are at the core of their NLX Studio product. They are not only a conversational platform, but also a platform for growth and success to both customers and partners."
"NLX Studio is an innovative product with world class support.
We highly recommend NLX."
FAQs
We've answered a few questions that people tend to ask us. If there's something we missed, please get in touch. We'd be more than happy to answer any lingering questions — or even better, show you a demo!
What is NLX Studio?
NLX Studio is a SaaS platform for building and managing AI-powered conversational applications at scale. With NLX Studio, you can minimize your time to market, easily integrate your existing systems, and deploy across any channel of interaction — all while staying in control of the experience.