Making the Future Possible Today
AI at the edge
Deploy and run conversational AI applications at the edge, with limited or no internet connectivity.
Voice-enabled wearables
Enable voice interaction for wearable devices in healthcare, defense, and other industries.
Voice-guided self-service
Deliver voice-guided servicing journeys to enhance the customer experience and increase automation.
Smart IVR
Deliver call automation using free-form speech, without having to listen to "menu options that changed".
Managed Alexa Skills
Deploy and analyze fully-managed Amazon Alexa Skills for the Travel and Hospitality industry.
Cross-channel automation
Secure and compliant automated solutions that can work across multiple channels.
Next-Generation Conversational AI
powered by NLX
Product Suite
NLX Studio
Build and manage conversational AI applications without programming.
Addresses all aspects of conversational applications, from conversation logic & training, to authentication & analytics.
Voice Insights
Advanced voice analytics and reporting for Amazon Connect contact centers.
Integrates with NLX Studio to provide the full picture of the customer interaction.
Voice Compass
Multi-channel AI solution for personalized, self-service customer journeys.
Automates complex processes in a unique & elegant way, that otherwise would require a human agent.
Featured Use Cases
Air Travel
Using NLX, you can deploy a fully-featured Alexa Skill that travelers can use to check in, book seat upgrades, check their flight status, and more, all done seamlessly via voice.
Automated topics include:
Opportunities
Automate
Deliver an automated, secure, and integrated customer service journey for booking and managing air travel
Leverage customer data
Integrate with all your systems of record to personalize the customer experience and, by doing so, increase customer loyalty
Go where your customers need you
Give customers access to your products and services from anywhere, whether they are in the office, car, or the comfort of their home
Banking
Using NLX, you can deploy a fully-featured, automated customer service experience for banking or credit card products.
Automated topics include:
Opportunities
Automate
72% of US consumers† would use entirely computer-generated support for banking
Leverage customer data
73% of US consumers† would share more data with banks in return for new benefits, and 67%† say sharing data should deliver personalized product and services advice
Go where your customers need you
61% of US consumers† don’t mind which channel they use to communicate with their bank
Insurance
Using NLX, you can deploy a fully-featured, automated customer service experience for insurance products.
Automated topics include:
Opportunities
Automate
74% of US consumers† would use entirely computer-generated support for purchasing insurance
Leverage customer data
66% of US consumers† would share more data with insurers in return for new benefits, and 69%† say sharing data should deliver personalized product and services advice
Go where your customers need you
61% of US consumers† don’t mind which channel they use to communicate with their insurer
Real Estate
Using NLX, you can deploy a fully-featured, automated servicing experience, powered by Amazon Connect, for real estate brokers to gain quicker access to information.
Automated topics include:
Opportunities
Automate
Streamline repetitive tasks, do away with manual data lookups, and focus on driving your business forward
Leverage data
Integrate with all your systems of record to surface real-time information on anything from lease information to quarterly portfolio performance
Go where your customers need you
Access critical business information from anywhere, whether on the road or in the office, and interface with it across any channel of communication
What Our Customers Say
“We observed a number of NLP-powered solutions before choosing NLX. [NLX is] really outstanding from the very start - it takes only 5 minutes to deploy, no coding, no paperwork etc. The team is always responding in less than 30 minutes and they can tailor their NLX solutions exactly to your needs. NLX is really creating value for our business and we are enjoying it.”
Terentii, Webvork
“NLX's focus on customer satisfaction and attention to detail are at the core of their NLX Studio product. They are not only a conversational platform, but also a platform for growth and success to both customers and partners.”
Ratna, Intraedge
“NLX Studio is an innovative product with world class support.
We highly recommend NLX.”
Ben, Affinity
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