A powerful combination of reliability, flexibility, security and scale. Together, NLX and Cisco deliver the intelligent front door for global enterprise, enabling brands to create rich, personalized conversational experiences that delight their customers.
Cisco's breadth and management of digital channels in the Webex Contact Center can connect directly to NLX's ability to manage AI orchestration and, when needed, escalate into the WebEx agent console, creating a powerful end-to-end experience for customers.
NLX's bring-your-own-AI approach enhances Cisco's world-class contact center services, ensuring enterprises are always able to use their preferred AI models and technologies and stay at the forefront of innovation in an ever-changing world.
Our deep integration with Cisco Contact Center services provides the enterprise with NLX Voice+™ and Generative Journey™ technologies in order to better engage with their customers in a natural language, unstructured, human-like way.
