NLX becomes APN Advanced Technology Partner

Conversational AI platform provider reaches top AWS Technology Partnership tier

Andrei Papancea

  • announcement
  • aws

As we continue to power conversational experiences for global contact center customers using our next-generation Voice and AI capabilities, NLX is delighted to announce our recent elevation to APN Advanced Technology Partner. We are proud to join the ranks of a select group of APN Technology Partners in the Advanced Tier.

The designation of APN Advanced Technology Partner is the highest partnership achievable for providers of software and SaaS solutions on AWS. We met the rigorous qualification standards that not only tests a partner's knowledge and experience of AWS but requires proof of customer and market success.

As a senior engineering team we first embraced AWS back in 2015. The skills and expertise we acquired along the way became the strong technical backbone for what was to become, NLX. This latest achievement reflects not only our dedication and ongoing technical commitment to AWS but a collaborative strength gained through business and sales activity with the AWS team that has accelerated us to this point.

We are excited for the next chapter in our AWS partnership and are committed to continue to deliver and uphold the highest standards of technology and service to our customers.

Andrei Papancea

Andrei is our CEO and swiss-army knife for all things natural language-related.

He built the Natural Language Understanding platform for American Express, processing millions of conversations across AmEx’s main servicing channels.

As Director of Engineering, he deployed AWS across the business units of Argo Group, a publicly traded US company, and successfully passed the implementation through a technical audit (30+ AWS accounts managed).

He teaches graduate lectures on Cloud Computing and Big Data at Columbia University.

He holds a M.S. in Computer Science from Columbia University.