NLX unveils generative AI-powered conversation builder

NLX is proud to unveil cutting-edge generative AI-powered conversation-building features within the no-code Conversations by NLX platform. This innovative feature allows the builder to type in the goal of a bot conversation and NLX will automatically return a conversation flow in response. The user can then continue to iterate through the conversation as the canvas reacts to increasingly complex requests. (Watch video example below or here.) 

The time-saving potential of NLX's generative AI-powered conversation builder for enterprise businesses cannot be overstated. Automated conversations within enterprise environments often involve intricate workflows, a wide range of data integrations, contributions from multiple teams, and complex user interactions that cannot be handled by purely generative AI models due to their inherent unpredictability. NLX's feature not only understands the complexities of these business processes but also enables builders to effortlessly navigate and incorporate them into their conversational flows.

One of the standout capabilities of this feature is the ability for builders to continue iterating over the generated conversation. As the user refines the conversation, the canvas dynamically reacts to accommodate increasingly complex requests like “reservation number must be eight digits,” and “allow the user to retry up to five times.” This flexibility empowers builders to create highly tailored conversational experiences faster through natural language and generative AI. This capability has the added benefit of being a teacher/coach to builders who are unfamiliar with our platform, improving time-to-value.

"Our latest feature represents a leap forward in conversational AI building technology," said Andrei Papancea, CEO and Chief Product Officer of NLX. "By leveraging generative AI, we are empowering builders to effortlessly create sophisticated conversation flows while saving valuable time and effort.” 

NLX’s no-code platform makes it easy for both technical and non-technical teams to build, manage, and analyze all automated conversations in one universal location. Businesses can easily update and modify self-service experiences to reflect the latest trends and emerging customer preferences they are seeing.

If you’d like to learn more about NLX’s generative AI capabilities, contact us.