NLX Welcomes Charlie Callari

Charlie Callari joins NLX as Director of Sales

Brian Dawson

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NLX has added additional expertise and experience to its business development team with the appointment of Charlie Callari.

Charlie joins NLX from a Gartner-recognized Conversational AI Platform leader where he was instrumental to driving growth and mentoring the sales team to be winning business against some of the world’s largest technology companies. Previous experience has included roles for customer experience management software provider Augment CXM; Avaamo, a specialist in AI-driven conversational computing; cloud-based call center software company Fenero, and SYKES, a provider of customer contact management solutions.

“There is nothing more exciting from a business development point of view than to be in a position to bring ground-breaking technology to the market,” says Charlie. “That’s the big attraction of being at NLX, seeing first-hand the impact that our technology is having across multiple sectors and being able to develop new client relationships. I love helping clients develop solutions that solve real business challenges”.

Charlie reports to Brian Dawson, Head of Business Development, who comments:

“Charlie brings a level of seasoned professionalism to the sales function at NLX and is already driving hard and fast into new enterprise customer leads across a number of industries. He has shown throughout his career that he builds strong relationships with his clients by focusing on their needs and those of their customers, and fits perfectly within the NLX core values and our selling philosophy. We’re excited to have him on the team.”

Outside of work, Charlie and his wife are fast approaching their 30th wedding anniversary. As a 17-year-old, he tried out for the New York Yankees Baseball team and now, his whole family remain keen sports enthusiasts. He and his wife enjoy deep family connections into professional sports that has been passed along to their three grown sons. Charlie also supports Covenant House, providing shelter for homeless youth, and is on the board of Happiness is Camping, a cancer camp for kids.

Brian Dawson

As Head of Business Development, Brian will be integral to helping grow the company’s client list across multiple sectors as well as implementing operational scaling to meet increased market demand.

He joins with more than 25 years of company growth and team leadership experience across a range of diverse industry verticals. Most recently Brian led product development in healthcare analytics. He has also played product and business development roles in entertainment, energy, transportation, IT systems, financial services, and data analytics.

Brian enjoys surfing, hiking, biking, and enjoying good tequila with friends.

He holds an MBA in Business Administration and Management from the University of Phoenix and has a Master’s in Computer Science and Computer Engineering from California State University.