York.ie Interviews Andrei Papancea

In this Q&A, NLX CEO Andrei Papancea digs into fundraising, why he started NLX, and where he sees NLX in 5 years.

York.IE Q&A with Andrei Papancea --

Key Points

  • NLX uses conversational AI to create personalized customer service experiences.
  • There are a lot of opportunities for companies to just embrace quality customer service. Sometimes the right thing to do is to just send people to a live agent.
  • Not all money is the same. You don't go and raise money without a clear idea of how it will be converted to value.

Read the full Q&A here.