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05/18/2022
York.ie Interviews Andrei Papancea
In this Q&A, NLX CEO Andrei Papancea digs into fundraising, why he started NLX, and where he sees NLX in 5 years.
York.IE Q&A with Andrei Papancea --
Key Points
- NLX uses conversational AI to create personalized customer service experiences.
- There are a lot of opportunities for companies to just embrace quality customer service. Sometimes the right thing to do is to just send people to a live agent.
- Not all money is the same. You don't go and raise money without a clear idea of how it will be converted to value.
Read the full Q&A here.