Featured Use Case

Air Travel

Using NLX, we built a fully-featured Alexa Skill that travelers can use to check in, book seat upgrades, check their flight status, and more, all done seamlessly via voice.

Automated topics include:

Check in
Upgrade Seat
Check Flight Status
Purchase Baggage
Pet Policy

Opportunities

Automate

Deliver an automated, secure, and integrated customer service journey for booking and managing air travel

Leverage customer data

Integrate with all your systems of record to personalize the customer experience and, by doing so, increase customer loyalty

Go where your customers need you

Give customers access to your products and services from anywhere, whether they are in the office, car, or the comfort of their home

Featured Resources

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Convenient Conversations

Read more about our CEO's thoughts on the Future of Travel and importance of Conversational AI in an article we published on the AWS Blog in partnership with AWS Travel & Hospitality.

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AWS Architecture Diagram

Check out our architecture for how airlines can use Amazon Alexa to help customers check in, book seat upgrades, check their flight status, and more, all done seamlessly via voice.

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AWS Partnerships

NLX is a proud APN Advanced Technology Partner as well as an official technology partner of Amazon Connect. Our expertise, product, architecture, and integrations have been vetted by AWS.

Case Studies

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Restaurant CX Automation

A much-loved NYC restaurant, Le Rivage, turned to NLX to automate a select component of their customer service operation to save time and money while maintaining quality.

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Inquiry Automation

Catering to exclusive clientele, the W34 Ranch in West Texas reached out to NLX to provide a memorable and unique communication experience between guests and their staff.