• retail
  • multimodal

Returns and exchanges made simple

Background

NLX’s patented multimodal technology makes it possible for retailers to fully automate any customer inquiry like returning multiple items from an order. The customer drives the experience, completing each return step as the AI assistance guides them through the process.

Technologies Used

  • NLX Voice+, patented multimodal technology
  • Customer-preferred NLP
  • Customer-preferred TTS
  • Customer-preferred STT

Dive Deeper

Visit The Showroom to understand how multimodal is the game changing solution for you