NLX selected for Enterprise Connect 2024 Innovation Showcase
Molly Gannon Conway
Enterprise Connect, the leading conference and exhibition for enterprise communications and customer experience in North America, has recognized NLX as part of its 2024 Innovation Showcase. NLX is one of five companies selected out of 17 applicants.
This year, the Innovation Showcase spotlights new solutions in CX that are dramatically changing the way companies interact with their customers.
Three main factors were considered in the evaluation process: the potential of the innovation to enhance the customer experience, the potential for business impact and the suitability for enterprise use.
This year, the judges were Dominic Kent, Maribel Lopez, and David Myron.
Kent said: "This year's showcase had the potential to be flooded with “me too” AI applications. It was refreshing to see the unique, innovative, and enterprise-ready ways communications tech can make agents more efficient while improving customer experiences.”
As part of this recognition, NLX Chief Growth Officer Derrick Bradley presented during the Showcase session which kicked off the conference on Monday, March 25.