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  • Industry Insights

AI Ethics: Lessons from the Frontlines of Accountability and Innovation

Feb 19, 2025
  • AWS

NLX Furthers Collaboration with AWS with Conversational AI Solutions

Nov 15, 2021
  • Multimodal

The Evolution of Customer Service from Babylon to Best Practices

Oct 22, 2021
  • AWS
  • Product

Amazon Connect and NLX’s AI Based Voice Insights

Oct 19, 2021
  • AWS

Conversational AI Showing How Digital Customer Engagement Is Helping Airline, Travel and Hospitality Industry Look Forward

Aug 06, 2021
  • Multimodal
  • Product

Turning Password Reset Into a Customer Service Opportunity

Jul 01, 2022
  • Press

The Benefits of Voice Technology in Reducing Customer Frustrations

Jun 09, 2021