Wednesday, June 22 at Customer Contact Week 2022 onstage at Ceasar’s Forum in Las Vegas, United Airlines announced they are working on automated multimodal customer service solutions for passengers with NLX.
NLX® CEO and Chief Product Officer Andrei Papancea will take to the stage at 4:35 p.m. PDT Wednesday, June 22 at the Customer Contact Week conference alongside United Airlines, Amazon Web Services (AWS), U.S. Bank, and Traeger Pellet Grills.
CyberNews interviews NLX's Andrei Papancea about how natural language processing technology can not only take some of the work off the sales team's shoulders but also enhance customer experience.
The co-founder of a fast-growing conversational AI start-up attributes its ongoing success to the commitment to building a diverse and trusting company culture almost as much as to the quality of the technology it is offering.
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