The customer service maturity journey

Amazon Connect can now enhance contact center efficiency through NLX’s AI based Voice Insights

NLX offers multiple services to help airlines improve the customer experience

Charlie Callari Joins NLX as Director of Sales

How NLX is Providing Solutions for Digital Banking

NLX team members, Elaine and Cecilia, talk Conversation Design in the AI space

NLX is featured in AWS's new ebook about the future of travel and hospitality

The customer service pain (and opportunity!) of password reset

NLX Conversational Design Team - A Day in the Life

Brian Dawson, Ellie Ransom, and Fadi Baaklini are welcomed to the team by NLX CEO Andrei Papancea

Avinab Rajbhandary Joins NLX as a Cloud Architect

Brian Dawson Joins NLX as Head of Business Development

Ellie Ransom Joins NLX as Director of Business Operations

Andrei Papancea's Guest Post In The MarTech Series

Fadi Baaklini Joins NLX as Director of Product Management

Andrei Papancea of NLX, Sekhar Mallipeddi of Amazon Web Services (AWS), and Irene Pascal of Copa Airlines discuss a recent Copa Airline's case study and other self-service solutions to help impacted businesses in the travel and hospitality industry.

Interview of Peter Szerzo (Co-founder and Head of UI/UX) by C5 Accelerate

NLX, an AWS Advanced Technology Partner and AWS Travel and Hospitality Competency Partner, stood up a dynamic conversational AI solution within two weeks on AWS.

Elaine Anzaldo Joins NLX as a Conversational UX Designer

Voice AI Technology Voice Compass

Interview of Vlad Papancea (Co-founder and CTO of NLX) by C5 Accelerate

Customer Self-Service as a Journey. Using NLX Voice Compass to create a conversational experience for small business owners who may be unable to read or write in the language of the supplier.

Voice AI Helping CRM Platform Users Increase Automation & Gather Data To Enhance Customer Service Operations

Aprenda como o Voice Compass é um serviço que vai além de simples interação de voz e texto utilizando ferramentas que baseadas em dados, automação e Inteligência Artificial para criar uma nova geração de self-service de call centers.

Bryan Chu Joins NLX as Solution Architect

The next generation of customer self-service

Conversation between Andrei Papancea, CEO of NLX, and David Solomito, Head of Global Marketing for AWS Travel and Hospitality

Conversational AI and Customer Experience

New Intuitive AI-based Voice Technology Enables Customers To Complete Requests Without Waiting For Human Assistance

Helping companies go from behind-the-scenes operational efficiencies to guest-facing customer experiences

We are thrilled to announce that Rob Meyerson, former President of Blue Origin, joins NLX Advisory Board

Doug Bryers Joins NLX as Head of Product Marketing

Conversational AI Platform Provider Reaches Top AWS Technology Partnership Tier

NLX extends Conversation AI platform support

What this security certification milestone means for NLX and our customers

Free automated contact centers with NLX during the pandemic

We talk about the future of travel in a new article we published on the AWS Blog

We published a reference architecture diagram for an Alexa Skill we built with NLX Studio

We are speaking at the Javits Center about Conversational AI

This episode of BuildWithNLX goes through enhancing an existing website with a conversational experience

Our flagship product is now available on the AWS Marketplace

A first-to-market, contact center monitoring and analytics product tailored to Amazon Connect

We are setting up our very own blog to keep you updated on all things NLX