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How Toyota Repair Technicians Leverage AI with NLX
NLX’s patented multimodal AI technology, Voice+, has been deployed by global brands, including United Airlines.
At TechCrunch Sessions: AI, NLX CEO Andrei Papancea and Toyota North America Principal AI Engineer Cordell France detailed their successful partnership, showcasing how they brought AI from prototype to production.
The session, moderated by Sara Bloomberg of the San Francisco Business Times, focused on how NLX’s conversational AI platform is empowering Toyota service technicians. By instantly accessing and structuring complex repair data from thousands of pages of manuals, the AI assistant is drastically boosting technician productivity and making workflows smarter and faster across dealerships.
The key takeaway? This implementation provides a real-world example of AI driving measurable ROI and operational efficiency, with future plans to expand the technology into Toyota’s manufacturing facilities.